Data Processing Success Associate

As a key member of the TreviPay Data Administration team, the Data Processing Associate plays a vital role in ensuring timely and accurate data entry of electronic invoices across multiple programs at TreviPay. This position is best suited for someone who thrives in a fast-paced, highly repetitive environment, is driven by precision, and can consistently deliver high-quality results under strict performance standards. The ideal candidate demonstrates a "quality over quantity" mindset while meeting demanding SLA (Service Level Agreement) and SLS (Service Level Standard) expectations.  

Key Responsibilities  

• Prepare, organize, and manually key a high volume of electronic invoices with exceptional accuracy, maintaining a low error rate per program. 

• Follow standardized processes with discipline and consistency to ensure data integrity and security. 

• Consistently meet or exceed performance metrics, including program-specific SLA and SLS requirements. 

• Maintain a strong quality-focused approach, prioritizing accuracy even in repetitive, high-volume workflows. 

• Effectively multitask across programs and platforms, managing competing priorities in a deadline-driven environment. 

• Embrace change with a positive attitude, contributing to process improvement efforts and team adaptability. 

• Demonstrate initiative by actively responding to questions and offering assistance where needed. 

• Build collaborative relationships with internal teams to support seamless operations and enhance service delivery. 

• Complete all assigned training by the due date and take part in ongoing learning and development initiatives. 

• Adhere to all company policies related to data handling, security, and compliance. 

• Perform additional tasks and responsibilities as assigned by leadership. 

Preferred Skills and Qualifications  

• Relevant customer support or operational experience, or a combination of education and experience suited to the role. 

• At least one year of data entry experience preferred – training will be provided to the right candidate. 

• Ability to remain focused and productive while performing highly repetitive tasks for extended periods. 

• Excellent multitasking skills and ability to perform under pressure while maintaining a low error rate. 

• Strong organizational skills and the ability to manage time and priorities effectively. 

• High attention to detail with a commitment to maintaining accuracy in all work. 

• Coachable and open to receiving feedback for continuous improvement. 

• Proficient in Microsoft Outlook, Word, and Excel. 

• Strong analytical and critical thinking skills. 

• Clear and professional verbal and written communication skills. 

• Must be able to navigate within a typical office environment and perform job responsibilities consistently during scheduled hours. 

Core Competencies  

Team members are expected to model professional behavior and foster a respectful, focused, and positive work environment by demonstrating: 

• Accountability & Respect – Take ownership and treat others with dignity. 

• Adaptability – Embrace change and remain flexible in shifting priorities. 

• Collaboration – Maintain a team-first mindset and offer support to others. 

• Communication – Practice active listening, use mindful tone and body language, and maintain professionalism in all interactions. 

• Problem-Solving – Be resourceful, forward-thinking, and analytical. 

• Customer-Centric Mindset – Respond promptly and helpfully to inquiries, driving client satisfaction.