Data Processing Success Associate

As a key member of the TreviPay Data Administration team, the Data Processing Associate plays a vital role in ensuring timely and accurate data entry of electronic invoices across multiple programs at TreviPay. This position is best suited for someone who thrives in a fast-paced, highly repetitive environment, is driven by precision, and can consistently deliver high-quality results under strict performance standards. The ideal candidate demonstrates a "quality over quantity" mindset while meeting demanding SLA (Service Level Agreement) and SLS (Service Level Standard) expectations.  

Key Responsibilities

• Prepare, organize, and manually key a high volume of electronic invoices with exceptional accuracy, maintaining a low error rate per program. 
• Follow standardized processes with discipline and consistency to ensure data integrity and security. 
• Consistently meet or exceed performance metrics, including program-specific SLA and SLS requirements. 
• Maintain a strong quality-focused approach, prioritizing accuracy even in repetitive, high-volume workflows. 
• Effectively multitask across programs and platforms, managing competing priorities in a deadline-driven environment. 
• Embrace change with a positive attitude, contributing to process improvement efforts and team adaptability. 
• Demonstrate initiative by actively responding to questions and offering assistance where needed. 
• Build collaborative relationships with internal teams to support seamless operations and enhance service delivery. 
• Complete all assigned training by the due date and take part in ongoing learning and development initiatives. 
• Adhere to all company policies related to data handling, security, and compliance. 
• Perform additional tasks and responsibilities as assigned by leadership. 

Preferred Skills and Qualifications 

• Relevant customer support or operational experience, or a combination of education and experience suited to the role. 
• At least one year of data entry experience preferred – training will be provided to the right candidate. 
• Ability to remain focused and productive while performing highly repetitive tasks for extended periods. 
• Excellent multitasking skills and ability to perform under pressure while maintaining a low error rate. 
• Strong organizational skills and the ability to manage time and priorities effectively. 
• High attention to detail with a commitment to maintaining accuracy in all work. 
• Coachable and open to receiving feedback for continuous improvement. 
• Proficient in Microsoft Outlook, Word, and Excel. 
• Strong analytical and critical thinking skills. 
• Clear and professional verbal and written communication skills. 
• Must be able to navigate within a typical office environment and perform job responsibilities consistently during scheduled hours. 

Core Competencies 

Team members are expected to model professional behavior and foster a respectful, focused, and positive work environment by demonstrating: 

Accountability & Respect – Take ownership and treat others with dignity. 

Adaptability – Embrace change and remain flexible in shifting priorities. 

Collaboration – Maintain a team-first mindset and offer support to others. 

Communication – Practice active listening, use mindful tone and body language, and maintain professionalism in all interactions. 

Problem-Solving – Be resourceful, forward-thinking, and analytical. 

Customer-Centric Mindset – Respond promptly and helpfully to inquiries, driving client satisfaction. 

TreviPay’s Purpose, Vision, Mission & Values 

Our Vision: 

To bring innovation and payment expertise to every business in the world. 

Our Mission: 

To make B2B payments easier, faster, and smarter. 

Our Core Values: 

Ingenuity – We are driven by creativity and seizing opportunities through smart solutions. 

Empathy – We actively listen and understand the perspectives of employees, clients, and communities. 

Tenacity – We are relentlessly committed to the success of our customers and empowered to make impactful decisions. 

Guiding Principles: 

* Cultivate a Growth Mindset 

* Encourage Entrepreneurial Spirit 

* Experience a Culture of Empowerment 

* Unite in a Team 

* Have Fun 

* Champion Diversity 

* Align for Client Centricity 

* Act with Integrity

• Competitive salary
• Paid parental leave
• Generous paid time off
• Medical, dental, vision, FSA, Life/AD&D, long and short term disability
• 401K matching
•   Employee referral program

• in  saying yes to unique and challenging requirements
• empowered team members are creative team members
• our products make the customer’s day just a little bit better
• work/life balance makes us all more effective