Data Operations Success Associate

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  

 

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 

As a key member of the TreviPay Data Administration team, the Data Processing Associate plays a vital role in ensuring timely and accurate data entry of electronic invoices across multiple programs at TreviPay. This position is best suited for someone who thrives in a fast-paced, highly repetitive environment, is driven by precision, and can consistently deliver high-quality results under strict performance standards. The ideal candidate demonstrates a "quality over quantity" mindset while meeting demanding SLA (Service Level Agreement) and SLS (Service Level Standard) expectations.

Key Responsibilities

· Operate office equipment such as production printers, card embossers, card printers, copiers, fax machines, and scanners to support business needs.

· Prepare, organize, and accurately manually key electronic invoices, consistently maintaining a low error rate per program.

· Prioritize accuracy and attention to detail to ensure all daily assignments are completed and reviewed before submission.

· Embody and promote TreviPay’s Mission, Vision, and Core Values in all interactions and work processes.

· Consistently meet or exceed departmental performance metrics, including program-specific SLAs (Service Level Agreements) and internal SLSs (Service Level Standards).

· Embrace change with a positive mindset and contribute to ongoing process improvements and team adaptability.

· Build effective cross-departmental relationships to ensure timely and accurate service delivery.

· Demonstrate initiative by responding promptly to questions and proactively seeking opportunities to assist the team.

· Respond clearly and accurately to program, system, and process-related inquiries.

· Complete all assigned training on time and actively engage in ongoing learning and development opportunities.

· Follow company policies and procedures to ensure data integrity, confidentiality, and security.

· Perform additional duties as assigned by leadership.

Preferred Skills and Qualifications

· Relevant customer support experience or a combination of education and experience suitable for the role.

· Minimum of 1 year of data entry experience preferred – we are willing to train the right candidate.

· Strong desire to grow within the Data Processing field and genuine enthusiasm for the role.

· Ability to effectively prioritize and manage workload, exercise sound judgment, and make informed decisions.

· Self-motivated, organized, and able to work independently with moderate supervision while keeping leadership informed.

· High attention to detail and strong commitment to accuracy.

· Open to feedback and willing to take coaching for performance improvement.

· Proficiency in Microsoft Outlook, Word, and Excel.

· Strong analytical and critical thinking skills.

· Professional verbal and written communication skills.

· Must be able to occasionally lift or move office supplies and equipment (up to 10 lbs) and navigate within a typical office environment.

 

Core Competencies

Team members are expected to model professional behavior and foster a respectful, focused, and positive work environment by demonstrating:

· Accountability & Respect – Take ownership and treat others with dignity.

· Adaptability – Embrace change and remain flexible in shifting priorities.

· Collaboration – Maintain a team-first mindset and offer support to others.

· Communication – Practice active listening, use mindful tone and body language, and maintain professionalism in all interactions.

· Problem-Solving – Be resourceful, forward-thinking, and analytical.

· Customer-Centric Mindset – Respond promptly and helpfully to inquiries, driving client satisfaction.

Our Purpose We help business grow. 

Our Vision To bring innovation and payment expertise to every business in the world.

Our Mission To make B2B payments easier, faster, and smarter. 

Our Values 

Springing from the foundation of trust are our core values: 

•Ingenuity - TreviPay was created through creative problem solving and seizing opportunities.  This spirit continues to drive our business today.

•Empathy - TreviPay takes pride in the ability to actively listen to understand and support the distinct viewpoints of employees, customers and our communities across the globe to contribute positively to the diverse TreviPay network.

•Tenacity - Underpinning our efforts is a relentless commitment to our customers and their success.  We give our employees the autonomy to make decisions, all for the collective success of ourbusiness and the business of our customers.

Our values come from eight guiding principles: 

•Cultivate a Growth Mindset

•Encourage Entrepreneurial Spirit

•Experience a Culture of Empowerment

•Unite in a Team

•Have Fun

•Champion Diversity

•Align for Client Centricity

•Act with Integrity

Why you will love working at TreviPay

·        Competitive salary

·        Paid parental leave

·        Generous paid time off

·        Medical, dental, vision, FSA, Life/AD&D, long and short term disability

·        401K matching

·        Employee referral program

 

At TreviPay we believe:

·        in saying yes to unique and challenging requirements

·        empowered team members are creative team members

·        our products make the customer’s day just a little bit better

·        work/life balance makes us all more effective

 

TreviPay is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

 

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact  Recruiting@trevipay.com  to request an accommodation.